Cranberry Gets Feedback
Testimonial about a door we cared for.
The computer has been giving me grief, my oldest daughter is
giving me attitude (19 and knows it all), and I had dental work done today (my dentist is
great…I just don’t like the process)…
But, I feel so good right now!
I have to share an email Cranberry
received today!
Your
company recently repaired our glass French door...I wanted to thank you for,
first of all taking the time to determine if you could fix it, and phoning to
discuss. Secondly, you did a first rate job repairing said door, and we’re
delighted with the end result. Your time and attention to our request resulted
in us not having to purchase an entire door (in actual fact we would have had
to buy two doors to get a match). So the extra effort you took was a great cost
saver for us. This is the beauty of dealing with a privately owned, local
company -- it’s called “customer service”. We’ve told many people of your
company and the great work and service your provide.
Many thanks.
Jennifer
Taylor
Now,
don’t you feel good too?
Never
underestimate the power of positive reinforcement. Pass it on.